Support

Help Center

Learn how to get started, craft better generations, and manage your account inside the Suno experience.

Getting Started

Spin up your first AI track in minutes with the essentials.

  • How to create your first song?
    Navigate to the Generate page, describe your music idea, select style and mood, then click Generate.
  • What is a credit?
    Credits are used to generate music. Each generation uses 1 credit. Free users get 5 credits monthly.
  • How long does generation take?
    Typically 15-30 seconds depending on complexity and server load.

Music Generation

Craft creative prompts that deliver studio-level outputs every time.

  • What makes a good prompt?
    Be descriptive! Include genre, mood, instruments, and energy level. Example: "Upbeat electronic dance track with heavy bass"
  • Instrumental vs Lyrics?
    Instrumental creates music without vocals. With Lyrics generates sung vocals based on your text or prompt.
  • Available music styles?
    Rock, Pop, Jazz, Classical, Electronic, Hip-Hop, Country, Blues, Reggae, Folk, and many more.

Billing & Plans

Choose the right plan and manage your membership without friction.

  • How do subscriptions work?
    Monthly/yearly subscriptions provide credits that reset each billing cycle. Unused credits don't roll over.
  • Can I cancel anytime?
    Yes, you can cancel your subscription at any time. You'll retain access until the end of your billing period.
  • Refund policy?
    We offer refunds within 7 days of purchase if you haven't used more than 10% of your credits.

Frequently Asked Questions

All the verified answers around usage, licensing, and quality.

Yes. Commercial usage is included on Professional and Enterprise plans. Free plans are for personal projects.
No music theory needed. Describe the vibe, pick a style, and Suno handles the production for you.
Most tracks render in 15–30 seconds depending on length, style, and current demand.
All plans include MP3 downloads. Premium plans unlock WAV and stem exports for professional workflows.
Absolutely. Use your credits to regenerate variations until the mix matches your vision.

Still need help?

Our team is ready to assist. Tell us what you need and we'll get back fast.